1. Introduction

This Privacy Policy describes how Connie Hagen, doing business as C.Hagen Author (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to https://conniehagenauthor.com (the “Website”) and individuals who interact with us through our forms, email communications, and text messaging programs. By using the Website or providing us with your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you voluntarily provide it to us:

Contact Information: such as your first and last name, email address, and phone number when you fill out a contact form, sign-up form, booking inquiry, or event registration.
Communications: such as messages you send us through the Website, speaking engagement or booking inquiry details, and preferences you share (for example, class or event selections).
Website Usage Information: such as your IP address, browser type, device information, pages visited, and referring website, collected automatically through cookies and similar technologies.

We do not collect payment card information directly through the Website. Purchases of books or study materials may be processed by third-party retailers or payment processors, whose privacy policies govern those transactions.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries, messages, and booking or speaking engagement requests.
Register you for Bible studies, classes, and events, and send related confirmations, reminders, and updates.
Send email newsletters, announcements, and information about books, studies, and events, where you have signed up to receive them.
Send text messages where you have expressly opted in (see Section 4).
Improve the Website and understand how visitors use it.
Comply with legal obligations and protect our rights.

4. SMS / Text Messaging Program

If you opt in to receive text messages from us, the following terms apply:

Consent: You will only receive text messages if you have expressly opted in by checking an unchecked consent box on our sign-up form or by otherwise providing written consent. Consent to receive text messages is not a condition of any purchase.
Message Types: Messages may include event and class confirmations, reminders, schedule updates, and related notifications about our studies, events, and ministry activities. Message frequency varies.
Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your removal. Reply HELP for assistance, or contact us at drinkingthecup@gmail.com or (737) 367-1377.
No Sharing of Consent Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to analyze website traffic and improve your browsing experience. Cookies are small files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Website may not function properly without them.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers: with trusted third parties who help us operate the Website and our communications, such as website hosting, email delivery, customer relationship management (CRM), and text messaging platforms. These providers are permitted to use your information only to perform services on our behalf.
Legal Requirements: when required to comply with applicable law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers: in connection with a transfer or reorganization of our business, in which case your information would remain subject to protections consistent with this Privacy Policy.

7. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, or to resolve disputes. You may request deletion of your information at any time by contacting us.

9. Your Choices and Rights

You may at any time:

Unsubscribe from email communications by using the unsubscribe link included in each email or by contacting us directly.
Opt out of text messages by replying STOP to any message.
Request access to, correction of, or deletion of the personal information we hold about you by emailing drinkingthecup@gmail.com.

10. Children’s Privacy

The Website and our communications are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

The Website may contain links to third-party websites, including book retailers, social media platforms, and ministry partners. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

C.Hagen Author

Email: drinkingthecup@gmail.com

Phone: (737) 367-1377

Website: https://conniehagenauthor.com

Location: Texas, United States